The Challenge: Too Many Invoices, Too Little Time
For Fortress Framing, managing hundreds of supplier invoices each month had become nearly impossible.
“With the amount of invoices that we get daily and the amount of line items on an invoice, it’s virtually impossible to have any one human being, or even a team, checking those,” said Operations Manager Lacy McCormick.
Like many construction companies, Fortress Framing relied on suppliers for large, complex orders. But with thousands of materials and fluctuating prices, verifying every line item wasn’t feasible. “We’d have to hire six people and provide office space just to check invoices,” Lacy explained. “It just wasn’t effective. Plus, there’s human error.”
So instead of verifying each charge, the team focused on spotting big discrepancies such as missing materials, incorrect shipments, and major mismatches. Smaller pricing errors often slipped through unnoticed, quietly cutting into profits month after month.
Lacy McCormick, Operations Manager
Fortress Framing – Westminster, CO
The Solution: Smart Automation That Actually Works
When Lacey heard about InvoiceIQ from partners at SubAssist, she was intrigued.
“It’s a very straightforward and easy platform to use,” she said. “Invoices are automatically sent, automatically checked, and we even have reporting custom-tailored for us.”
That ease of use and the promise of automated accuracy was what convinced Fortress Framing to give InvoiceIQ a try.
Key Takeaways:
Money Recovered: $500–$1,000/week in overcharges caught
Time Saved: Manual invoice checking eliminated completely
Accuracy Achieved: Zero pricing errors after first month
Relationship Impact: Suppliers improved billing accuracy, reducing disputes
Investment: $20/month with thousands in returns
Best For: Construction companies and trades with high invoice volumes and negotiated supplier pricing
The Results: $500–$1,000 in Overcharges Found Per Week
Within the first month, the results were immediate and eye-opening.
“Week over week for the first month, we were seeing $500 to $1,000 in overcharges,” said Alex Erks, Materials Specialist and Estimator. “And that goes to show, once our suppliers realized we were catching them, they got it straightened out.”
Those discrepancies added up fast. But even better, the errors started disappearing altogether.
“One week we saw zero,” recalled InvoiceIQ’s TW Woodward. “Then zero again the next week.”
For Fortress Framing, those zeros meant success: suppliers corrected their pricing errors, and the team no longer had to spend hours poring over invoices.
And when errors did occur, the supplier, though initially reluctant, issued credits to make up the difference. “They were reluctant but they gave us credits back for the overcharges,” Alex confirmed.
The Impact: Time Saved, Profits Recovered, Relationships Improved
InvoiceIQ didn’t just recover money, it saved time and streamlined operations.
“The nice thing is it takes virtually no time now,” Alex said. “We just forward the invoices over, and InvoiceIQ gives us the total back. It frees up time for us while catching money.”
Even supplier relationships improved over time. What started as a “contentious” process eventually turned cooperative once billing became more accurate. “It got us past the arguing stage,” said Alex. “Now we’re pretty settled.”
The Takeaway: “Everybody Should Use It”
Asked if she’d recommend InvoiceIQ to others in the industry, Lacy didn’t hesitate:
“Everybody. I’m sure if you go to Walmart and buy a cart full of things, chances are something in there is priced wrong. It’s everywhere.”
Small overcharges might seem minor, but as Fortress Framing learned, they add up fast.
By catching every line item error and automating the invoice review process, InvoiceIQ helped Fortress Framing reclaim thousands in lost profit and gain back hours of valuable time.
“Customer service-wise, you guys are super responsive,” Alex added. “You make it so easy that it would be silly not to use it.”
Ready to uncover hidden profits in your invoices?
See how much your business could recover with a free InvoiceIQ demo.
