By The Coffee Shops®.
How InvoiceIQ helps contractors stay on track.
For many roofing contractors, time is one of the most limited resources. Between managing crews, serving customers, handling finances and keeping operations moving, there simply are not enough hours in the day to manually review every supplier invoice line by line.
That was the reality for Taber Walls, CEO of Bluegrass Roofing, a family-owned roofing company where she wears multiple hats every day. “I do everything but inspect and put on roofs,” Taber laughed. “I handle AP, AR, marketing, business development, scheduling, phones and more. I just don’t have time to go through every invoice line item by line item.”
Like many contractors, Bluegrass Roofing knew that occasional mistakes could happen on invoices, but spot-checking was the best they could manage. That changed when Taber learned about InvoiceIQ.
Finding hidden dollars
The decision to explore invoice auditing came after Bluegrass Roofing discovered some unexpected discrepancies while reviewing supplier invoices.
“We realized we hadn’t been paying enough attention to it,” Taber explained. “You can nickel and dime your business without even realizing it. A few dollars here and there doesn’t seem like much until you see what it adds up to over time.”
After implementing InvoiceIQ, the company quickly discovered pricing discrepancies that would have been difficult and time-consuming to identify manually. While some adjustments were relatively small, the cumulative impact was significant. “It adds up,” Taber said. “Even if it’s only $10 or $20 at a time, over the course of a year that can have a real impact on your margins.”
“It adds up. Even if it’s only $10 or $20 at a time, over the course of a year that can have a real impact on your margins.”
Importantly, Taber emphasizes that invoice discrepancies are not necessarily the result of wrongdoing. In a business that processes thousands of products, price sheets and transactions, mistakes can happen. That’s why she views InvoiceIQ as a verification tool rather than a fault-finding tool.
Transparency builds strong relationships
Importantly, Taber emphasizes that invoice discrepancies are not necessarily the result of wrongdoing. In a business that processes thousands of products, price sheets and transactions, mistakes can happen. That’s why she views InvoiceIQ as a verification tool rather than a fault-finding tool.
One of the concerns contractors may have is whether using an invoice auditing service could create tension with their suppliers. For Taber, the answer was simple: communicate openly.
As soon as Bluegrass Roofing signed up for InvoiceIQ, she contacted her distributor and explained exactly what the company was doing. “I called them and let them know what we were doing,” she said. “I told them every Monday they were going to get a report from me showing exactly what InvoiceIQ matched up.”
Rather than surprising the distributor with questions later, Taber chose transparency from the beginning. She explained that InvoiceIQ was filling a gap in her company’s internal processes and serving as a tool to help verify invoice accuracy because her team simply did not have the capacity to perform those reviews themselves.
Today, that communication has made the process remarkably smooth. Every Monday, Taber receives her InvoiceIQ report and forwards it to the appropriate contacts at the distributor. Within minutes, any necessary credits are typically issued. “Because I had that conversation with them ahead of time, it’s easy,” she explained.
The process demonstrates how contractors and distributors can work together as partners. Invoice verification creates clarity for both sides and helps ensure pricing is aligned with agreed-upon terms.
Simple to implement
According to Taber, one of InvoiceIQ’s biggest strengths is how easy it is to get started. “All I had to do was send over our price sheet,” she said.
The InvoiceIQ team handled the setup process, uploaded pricing information and worked through product code matching. When additional clarification was needed, Taber worked with her distributor to obtain the exact product information, ensuring the system was accurately configured.
“Within a week, we had everything,” she said. “It was truly so easy.” Today, the process requires very little effort from her team. After receiving supplier invoices, Taber simply forwards them to InvoiceIQ. “Once I’m done, I just forward it over and don’t think about it again until I get the report on Monday.”
More than savings: Peace of mind
While the recovered dollars deliver a clear return on investment, Taber says the greatest benefit may actually be confidence.
“The biggest thing for us is the peace of mind,” she said. “We aren’t wondering if we’ve been overcharged. We aren’t wondering if credits should have been applied. We know for sure we’re getting what we were told we were going to get.”
For contractors operating on tight margins, accuracy matters. Even small pricing differences can impact profitability when multiplied across hundreds of invoices and thousands of products.
InvoiceIQ helps ensure that the pricing contractors use to build their estimates matches the pricing they actually pay, protecting margins and providing confidence that financial expectations remain on track.
“The biggest thing for us is the peace of mind… We know for sure we’re getting what we were told we were going to get.”
A tool built for busy contractors
As a business owner, mother and leader, Taber understands the importance of focusing her time where it creates the greatest value. Rather than spending hours reviewing invoices manually, she now has a system that verifies pricing accuracy and provides clear reporting each week.
Her verdict? “I would recommend it 1,000%,” she said.
For contractors who want greater confidence in their supplier invoices while maintaining strong distributor relationships, InvoiceIQ provides a simple solution: trust, transparency and verification working together to protect profitability.